Management Trainee – Rotational (Customer Service & Transport)

About the role

A two-year structured rotational programme under the guidance of the CS Manager and Transport Manager, with the overall sponsorship of the VP Supply & Logistics. It builds capabilities in customer service, sales administration, transport operations and HSEQ, and develops the leadership mindset needed for future supervisory roles.

Key responsibilities

• Year 1: act as daily point of contact for customers and internal stakeholders, process and monitor sales orders for White Products, Lubricants, CCP, COCO stations and Jet A-1 customers, issue invoices and track order volumes.
• Follow up on customer feedback, urgent requests, delivery changes and order cancellations, and monitor customer payments and outstanding balances.
• Assist in reviewing customer credit status, support the release of blocked sales orders, and contribute to process improvement.
• Support month-end closing, including SAP transactions, reconciliations and reporting, and coordinate with Sales, Finance and Supply Chain teams.
• Year 2: understand transport operations and ensure compliance with PATROM requirements, company standards and regulations.
• Support transport management, fleet management (maintenance planning, vehicle inspections, regulatory compliance), driver management (onboarding, training, performance monitoring) and trip management (route planning, journey monitoring).
• Manage transport contractors and service providers, and contribute to improving transport safety, reliability and cost effectiveness.

Required profile

• Bachelor's degree in Logistics & Supply Chain Management, Business Administration, Economics, Engineering or a related field; recent graduates with a strong academic record are encouraged to apply.
• 0-2 years of experience; relevant internships in customer service, sales administration, logistics, transportation or the energy sector are an advantage.
• Native Khmer and good working proficiency in English.
• Willingness to travel to depots and customer sites as required.
• Certifications in Logistics, HSE, Defensive Driving or First Aid are an advantage.

Required skills

• Basic knowledge of customer service, order-to-cash, logistics and transport operations.
• Familiarity with ERP systems (SAP SD is an advantage).
• Proficiency in Microsoft Office, particularly Excel.
• Understanding of sales administration, payment follow-up, transport operations and road safety.