Head, Partnership Distribution Academy

About the role

Prudential is looking for a Head of Partnership Distribution Academy to lead the Academy in building sales capability and driving performance across bancassurance channels. Through learning solutions, structured field coaching and close partnership with bank stakeholders, the role ensures frontline sales teams are equipped, adaptable and consistently delivering strong results.

Key responsibilities

• Define and lead the Academy's strategy, operating model, priorities and roadmap, and turn business priorities into capability strategies and learning journeys covering onboarding, upskilling and sales leadership development.
• Set Academy standards, governance and priorities, and act as the senior capability partner for bank stakeholders and Partnership Distribution leadership.
• Partner with Bank Sales Heads to identify capability priorities and co-develop interventions, and embed coaching and continuous learning into the sales operating environment.
• Build a performance-oriented capability framework linked to RM productivity, activation, conversion and quality, and use insights to find gaps and recommend improvements.
• Lead the design of learning solutions across sales, product, advisory, leadership and coaching, set standards for digital, blended and field-based learning, and establish the framework for training, certification and field coaching.
• Strengthen field application through structured coaching and reinforcement, and monitor effectiveness to drive improvement.
• Work with Distribution/Sales, Product, Marketing, Compliance and Risk to align frontline capability with business priorities and product strategy, and resolve cross-functional dependencies.
• Lead, coach and develop the Academy team, setting accountabilities, priorities and performance expectations.

Required profile

• Bachelor's degree in Business, Finance, Management, Learning & Development or a related field; professional qualifications in learning, coaching, leadership or financial services are an advantage.
• 8+ years of relevant experience in bancassurance, sales capability, learning and development, sales enablement or related financial services roles, with demonstrated leadership.
• Proven experience leading capability strategies, learning academies or large-scale sales development programmes.
• Strong track record partnering with senior sales leaders and bank stakeholders to turn capability needs into learning, coaching and performance interventions.

Required skills

• Strategic thinking and business acumen to turn distribution priorities into plans that improve sales effectiveness.
• Leadership, people management, coaching and stakeholder relationship-building.
• Analytical and problem-solving skills, and strong communication, facilitation, stakeholder management and change leadership.