Front Office Manager – $800 net, Koh Rong

About the role

We are looking for a Front Office Manager to lead our reception area on the beautiful island of Koh Rong. You will be responsible for ensuring smooth daily operations, delivering excellent customer service, and supporting a small team in a fast‑paced hospitality environment.

Key responsibilities

• Oversee reception activities and manage visitor interactions.
• Handle guest inquiries, resolve issues, and maintain high service standards.
• Coordinate scheduling, documentation, and day‑to‑day office tasks.
• Lead, motivate, and schedule a small front‑office team.
• Prioritise tasks and keep composure during busy periods.

Required profile

• Strong front‑office and customer‑service skills.
• Experience in customer satisfaction and issue resolution.
• Proficiency in office administration, including scheduling and documentation.
• Excellent verbal and written communication.
• Previous front‑office or administrative management experience, preferably in hospitality.
• Ability to lead a small team and work under pressure.
• Basic computer literacy and familiarity with office software and communication tools.
• Relevant diploma or degree in Business Administration, Hospitality, or related field is a plus.

Required skills

• Computer literacy
• Office software
• Communication tools

What we offer

• Salary of $800 net.
• Accommodation and meals provided.
• 6‑day work week with rotating day off.
• Flexible public‑holiday schedule.
• 8‑hour work days.