Claim Officer

About the role

CPMI is seeking a full‑time Claim Officer to join its on‑site team in Dangkao. The role involves reviewing, assessing, and processing insurance claims in line with company policies and regulatory requirements, while maintaining high standards of service and accuracy.

Key responsibilities

• Verify claim documentation and analyze coverage.
• Communicate with policyholders and internal teams.
• Document decisions clearly and accurately.
• Coordinate with other departments to resolve complex cases.
• Monitor claim progress and ensure timely settlement.

Required profile

• Strong analytical skills for reviewing claim information.
• Proficiency in claims handling and management processes.
• Effective communication with policyholders, colleagues, and external partners.
• Knowledge of insurance claims principles and regulatory requirements.
• Attention to detail in documentation and record‑keeping.
• Ability to work on‑site in Dangkao within a structured team.
• Relevant experience in claims, insurance, or customer service.
• Post‑secondary education in insurance, finance, business, law, or related field (preferred).
• Basic computer proficiency, including use of claims management systems and standard office software.

Required skills

• Claims management systems
• Standard office software