Air Export/Import Agent

About the role

Expeditors is seeking an Air Export/Import Agent to manage end‑to‑end freight processes, ensure accurate documentation, and provide exceptional customer service across air cargo operations.

Key responsibilities

• Coordinate with the CS team to confirm cargo delivery status and manage freight receipt.
• Print labels, issue HAWB, and handle local clearance for shipments.
• Work with warehouse operations to record gross weight and dimensions, and monitor shipments.
• Follow up loading with airlines or gateway offices and send required documents to shippers.
• Receive and log import documents, ensure SOP compliance, and trace shipments with airlines.
• Update shipment information, issue arrival notices, and turn over documents to consignees or brokers.
• Prepare accurate billing invoices based on approved quotes.

Required profile

• Knowledge of the global logistics industry.
• Proficiency with Microsoft Excel and Word.
• Fluent English communication skills.

Required skills

• Microsoft Excel
• Microsoft Word

What we offer

• Paid vacation, holidays, and sick time.
• Medical health plan and life insurance.
• Employee stock purchase plan.
• Training and personnel development program.
• Growth opportunities within the company.