Receptionist

About the role

The Receptionist will be the first point of contact for visitors, callers and suppliers, ensuring professional handling of front‑desk activities and basic administrative support for KOI Thé’s Cambodia operations. The role involves managing visitor reception, call screening, meeting room coordination and handling incoming documents while maintaining confidentiality and accurate records.

Key responsibilities

• Receive and welcome visitors, guests, suppliers, applicants and external parties professionally, coordinating with the relevant department before granting access.
• Answer, screen and transfer incoming calls, messages and inquiries accurately.
• Maintain visitor, call, courier and document receiving logs in accordance with company instructions.
• Receive, check, record and distribute letters, parcels and official correspondence to the responsible person or department.
• Support meeting‑room arrangement, booking coordination, visitor preparation and refreshments.
• Identify unclear visitors, unusual requests, sensitive documents or security concerns and promptly escalate to the Admin & Legal Supervisor.
• Keep the reception area, meeting rooms and front‑office materials clean, organized and ready for daily use.
• Perform basic administrative tasks such as printing, scanning, copying, filing, data entry and document delivery coordination.
• Perform other tasks as assigned.

Required profile

• Bachelor’s degree or current study in Business Administration, Management, Public Administration, English, Communication, Hospitality or a related field.
• No full‑time work experience required; experience in reception, front office or customer service is preferred.
• Basic ability to use Microsoft Word, Excel, Google Drive, Google Sheets, email, scanner and printer.
• Good communication, greeting, telephone handling and coordination skills.
• Ability to read and write basic Khmer and English.
• Willingness to learn, accept feedback and improve work quality.

Required skills

• Microsoft Word
• Microsoft Excel
• Google Drive
• Google Sheets
• Email
• Scanner
• Printer