Assistant Restaurant Manager

About the role

SOMA Hotel Riverside in Phnom Penh, Cambodia is looking for a full-time, on-site Assistant Restaurant Manager. The role supports the Food and Beverages Manager in overseeing daily restaurant operations, keeping food quality, service, cleanliness and guest satisfaction at a high standard.

Key responsibilities

• Supervise front-of-house staff and assist with scheduling and shift management
• Monitor inventory levels and coordinate with the kitchen team to keep service flowing smoothly
• Help manage customer inquiries and complaints, and implement service standards
• Support the training and onboarding of new team members
• Contribute to sales initiatives and promotional activities
• Maintain compliance with health, safety and hygiene regulations, monitor cash handling procedures and generate basic operational reports as required

Required profile

• Previous experience in restaurant, hotel or hospitality management or supervision is highly beneficial
• Ability to work flexible hours, including evenings, weekends and holidays, depending on operational needs
• Strong organizational and problem-solving abilities, with attention to detail and a focus on operational efficiency
• Working proficiency in English; Khmer is an advantage

Required skills

• Customer service and customer satisfaction skills focused on positive guest experiences
• Food and beverage operations knowledge, including menu knowledge, order coordination and basic understanding of restaurant service standards
• Effective communication with guests, team members and management
• Experience with hiring or recruitment processes, such as interviewing, onboarding and supporting staff training
• Basic understanding of health, safety and food hygiene standards in a restaurant