Head of PayWay Product
ABA Bank · Phnom Penh
Job description
About the role
ABA Bank is seeking a senior leader to own and scale PayWay, its all‑in‑one payment solution for online, in‑store and social commerce. The role acts as the “CEO” of the product, responsible for strategy, development, commercial growth, integrations and operational excellence.
Key responsibilities
- Define the product direction and operating plan, set clear KPIs and ensure disciplined execution.
- Lead product vision, roadmap and delivery across modules such as Online Checkout, Static QR, POS, Invoicing, Payment Links, Subscriptions, Pay‑out, Split Bill, e‑Commerce enablement and Agentic Commerce.
- Identify and apply AI‑agent based flows to improve merchant and customer experiences, operational efficiency and product differentiation.
- Track global trends and translate them into practical features and experiments.
- Drive merchant acquisition and retention across enterprise, SME and micro‑retailer segments, and manage strategic partnerships with platforms and technology providers.
- Improve merchant onboarding and integration journeys (APIs/plugins), ensure service reliability and strengthen operational processes and SLAs.
- Collaborate closely with internal product and technology teams and partner with Marketing on go‑to‑market execution and merchant activation.
Required profile
- 8+ years of experience in payments, fintech, acquiring/payment gateways, digital commerce or related fields.
- Proven leadership of cross‑functional teams covering product, technology delivery and commercial growth.
- Strong track record of scaling a product/platform with measurable outcomes (growth, adoption, revenue).
- Excellent stakeholder management and executive communication skills.
- Experience working in regulated environments (security, data protection, risk/compliance).
Required skills
- APIs
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ABA Bank
Phnom Penh