Field Force Effectiveness Supervisor
JTI · Phnom-Penh
Job description
About the role
The Field Force Effectiveness Supervisor supports the Field Force Effectiveness Lead in building a high‑performing sales force in Phnom Penh. You will help identify capability gaps, design and deliver targeted training, and ensure the continuous development of field teams.
Key responsibilities
- Analyse skill and knowledge gaps across the field force and prioritize development opportunities.
- Assist in creating the annual training cycle, tailoring content to local needs and adapting global programs.
- Coordinate onboarding programmes for new field team members.
- Deliver hands‑on, on‑the‑job training within the field environment.
- Evaluate training effectiveness, track performance, and support continuous improvement.
- Promote adoption of the Elevate Sales Academy digital platform.
- Support the design and administration of monthly and quarterly sales incentive schemes.
Required profile
- Experienced professional with a background in sales training or capability development.
- Strong analytical mindset to identify learning needs and measure impact.
- Ability to work collaboratively with cross‑functional teams and external training providers.
- Proactive attitude toward improving sales performance and learning accessibility.
Required skills
- Elevate Sales Academy digital platform
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JTI
Phnom-Penh
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