Manager, HR Business Partner - Commercial

About the role

ISI Steel, part of ISI GROUP, is looking for an experienced Manager, HRBP (Commercial) in Phnom Penh, Cambodia. Reporting to the HRBP Lead, the role acts as a strategic HR partner to the Commercial Department of ISI Steel & Building Material and ISI Metal, aligning HR strategy with sales, business development and overall business goals. It focuses on talent management, sales performance and incentives, employee relations and compliance with Cambodian labour and safety regulations.

Key responsibilities

• Partner with the Commercial Head and sales leadership on workforce capability, sales targets and incentive structures, and advise on people strategy, organizational design and workforce planning
• Lead change management initiatives such as restructuring and process improvements
• Recruit commercial roles (sales executives, key account managers, business development, marketing, pricing, customer service) and plan permanent, contract and temporary hires for seasonal and project peaks
• Oversee onboarding, sales KPIs, performance reviews, development plans and the Performance Improvement Program
• Deliver commercial capability programs in product knowledge, negotiation, consultative selling and customer relationship management, and support succession planning
• Run engagement programs, surveys and focus groups, and coach managers to build high-performing teams
• Resolve complex employee relations issues, manage disciplinary processes and promote ethical conduct, including safety inductions for site visitors
• Track commercial HR metrics, coordinate commission and incentive schemes with the Reward team, and report HR's impact to leadership

Required profile

• Bachelor's degree in HR, Business Administration, Psychology, Law or a related field; a Master's is an advantage
• At least 7 years of HR experience, including at least 3 years in an HRBP or HR Manager role
• Experience supporting sales or commercial teams in manufacturing, steel, building materials or construction is a strong advantage
• Strong knowledge of Cambodian Labour Law and OHS regulations
• Fluent Khmer and English
• Professional HR certification (e.g. SHRM-CP/SCP, CIPD, HRCI PHR/SPHR) or training in coaching, change management or employee relations is an advantage

Required skills

• Proven experience in sales incentive and performance management, workforce planning and HR analytics
• Proficiency in HRIS and Microsoft Office, especially Excel and PowerPoint

What we offer

• Market-based competitive compensation and benefits
• Periodic reviews for merit and incentive pay based on organizational and personal achievement