HR/Admin/CSR Manager (Factory)

About the role

The HR/Admin/CSR Manager leads and oversees all Factory Office Department operations, ensuring efficient, effective and compliant support of overall factory operations. The role covers Human Resources, Employee Relations, General Administration, Security and Surveillance, Facilities Management, Employee Welfare, Workplace Safety, CSR and Social Compliance.

Key responsibilities

• Establish and enforce structured office systems, company policies, workplace discipline and operational controls through ERP systems, 7S standards, Lean Office practices, HR controls and CAPA governance.
• Work closely with Engineering, CHQ IT, Payroll and Finance, Production and Quality Assurance to coordinate manpower, facilities, systems, payroll and compliance requirements.
• Maintain stable office operations, workforce discipline, employee welfare, operational efficiency, safety and compliance readiness while driving continuous improvement.
• Include expatriate hostel and cookhouse operations where required by the factory's setup.

Required profile

• Degree or diploma in Human Resource Management, Business Administration or a related discipline.
• Minimum 5-8 years of HR and administration management experience, preferably in a manufacturing environment.
• Strong knowledge of Cambodia Labour Law, HR operations, employee relations and statutory compliance.
• Proven leadership and people management skills, with the ability to manage and develop a factory office team.
• Experience in CSR, social compliance, customer audits and CAPA management.
• Good knowledge of recruitment, payroll coordination, disciplinary management and employee welfare.
• High integrity, confidentiality and ability to work under pressure; proficiency in Mandarin Chinese is an added advantage.

Required skills

• Familiarity with ERP/HR systems and Microsoft Office.
• Knowledge of 7S workplace standards and Lean Office practices.
• Administrative governance, policy enforcement and operational control.
• Communication, negotiation, problem-solving and cross-functional coordination.