Supervisor, Business Intelligence & Innovation

About the role

Chip Mong Group is looking for a proactive, analytical and innovative professional to join as Supervisor, Business Intelligence & Innovation. This is a cross-business role covering two functions: leading Market Business & Intelligence (MBI) for Chip Mong Supermarket and driving New Product Innovation (NPI) for Chip Mong Consumer Goods. The role reports directly to the President and provides market intelligence, business insights, consumer understanding and innovation opportunities to support strategic decisions.

Key responsibilities

• Market Business & Intelligence: conduct market research, competitor analysis and industry trend monitoring; analyze business performance, sales trends, customer behavior and market opportunities; identify market gaps and recommend actions; develop market intelligence reports, dashboards and management presentations.
• New Product Innovation: identify new product opportunities, develop concepts and proposals, coordinate the NPI process from idea to launch, and work with Marketing, Sales, R&D, Production, QA/QC and Supply Chain teams.
• Strategic support: provide insights to the President, identify growth opportunities and synergies between the two business units, prepare management reports and recommendations, and coordinate cross-functional projects.

Required profile

• Bachelor's degree in Business Administration, Marketing, Economics, Business Analytics or a related field.
• Minimum 3-5 years of experience in Business Intelligence, Market Research, Business Analysis, Marketing or Product Development.
• Retail, supermarket, FMCG or consumer goods experience highly preferred.
• Strong analytical, research and problem-solving skills, and good understanding of consumer behavior and product innovation.
• Ability to manage multiple projects and work independently, with strong communication and presentation skills.

Required skills

• Proficiency in Microsoft Excel and PowerPoint; Power BI is an advantage.